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Shipping Policies

General Policies

  • Cigars International does not sell products to anyone under the age of 21.
  • Shipping delivery times are estimates and are not guaranteed unless otherwise noted.
  • Certain items, such as over-sized merchandise, may require additional shipping charges.
  • Any such charges will be noted during the checkout process prior to submitting your order.


Sales Taxes

Remittance of any taxes on orders shipped outside of Pennsylvania is the responsibility of the purchaser.


Pennsylvania

    • Pennsylvania residents add 6% sales tax.

Colorado

    • Cigars International does not collect Colorado Sales or Use Tax.
    • Colorado purchases are not exempt from Colorado Sales or Use tax merely because they are made over the internet or by other remote means.
    • The State of Colorado requires that a Colorado purchaser (a) file a Sales or Use tax return at the end of the year reporting all the taxable purchases that were not taxed and (b) pay tax on those purchases. See www.taxcolorado.com for details.

Louisiana

    • Cigars International does not collect sales or use tax on purchases made from Louisiana.
    • Louisiana requires Cigars International and other retailers to notify purchasers that sales via the Internet, catalog, or other remote means are subject to use tax.
    • Louisiana requires residents making a purchase for shipment into the state to file a tax return at the end of the year reporting all taxable purchases that were not taxed, and to pay use taxes on those purchases.

Vermont

    • Cigars International does not collect sales or use tax on purchases made from Vermont.
    • Vermont requires Cigars International and other retailers to notify purchasers that sales via the Internet, catalog, or other remote means are subject to sales or use tax.
    • Vermont requires residents making a purchase for shipment into the state to file a tax return at the end of the year reporting all taxable purchases that were not taxed, and to pay sales or use taxes on those purchases.


Shipping Preferences

Shipping Preference Delivery Time Price
1 CI Saver Shipping will be delivered via UPS and/or USPS. Delivery addresses must be able to receive packages from either carrier. CI Free Shipping (when available) utilizes the same services as CI Saver Shipping.
2 USPS Priority Mail is not a guaranteed service and can take up to five business days for delivery.
CI Saver Shipping1 2-6 Business Days $6.99
UPS Ground 1-5 Business Days $8.99
3 Day 3 Business Day Delivery $9.99
USPS Priority Mail2 2-3 Business Days $9.99
2 Day 2 Business Day Delivery $12.99
HI/AK 2 Day 2 Business Day Delivery $19.99
Next Day Next Business Day Delivery $22.99
HI/AK Next Day Next Business Day Delivery $34.99
UPS Saturday Saturday Delivery $39.99
HI/AK Saturday Saturday Delivery $44.99



1 CI Saver Shipping will be delivered via UPS and/or USPS. Delivery addresses must be able to receive packages from either carrier. CI Free Shipping (when available) utilizes the same services as CI Saver Shipping.

2 USPS Priority Mail is not a guaranteed service and can take up to five business days for delivery.

Delivery times are based off of the shipping order cutoff time and are subject to payment approval. All delivery times, except Saturday, are based on business days (Monday – Friday) and exclude holidays. Special considerations may incur additional delivery times; see our shipping terms for further details.

Please note – certain items would exclude you from selecting some of the methods above, please refer to items that have 'shipping constraints' for more details.

Shipping Order Cutoff Time

In-Stock orders received by 3:00pm ET will ship the same day Monday through Friday.

Delivery Methods

  • Free and Saver Shipping will be delivered via UPS and/or USPS. Delivery addresses must be able to receive packages from either carrier.
  • Saturday, Next Day, 2 Day, 3 Day, and Ground will be delivered via UPS.
  • Priority Mail is delivered via USPS.

PO Boxes, APO/FPO, US Territories

PO Boxes, APO/FPO addresses, and US Territories will ship via USPS and may incur additional delivery times. Upgrade options are not available.

HAZMAT items (such as Butane)

Due to FAA regulations, expedited services are not available. These items will ship via USPS Parcel Post and may incur additional delivery times.

Oversized Items

These items will ship via ground/freight services and may incur additional delivery times. Delivery may not be available to PO Boxes, APO/FPO, and US Territories for certain items. Driver will deliver to the shipping address, but is not required to assist in moving the oversized item into the building, or with setup/unpacking.

Alaska and Hawaii

Expedited delivery options to Alaska and Hawaii are available for an additional charge. See shipping prices above for further information.

When Should I Expect My Order

We know you want your order yesterday, and we strive to be the fastest and most reliable shippers in the business. We will process all in-stock orders that are received by 3:00pm ET for same day shipping from our warehouse in Pennsylvania. Shipping takes up to 8 business days from date of shipment (not including weekends or holidays).

For more urgent requests and for customers living on the West coast, we offer Priority Mail, 2-DAY, 3-DAY, and OVERNIGHT options at a small additional charge (Click here for shipping rates).

Online inventory is updated regularly. If an item is not immediately available, it will ship the moment it becomes available by our Saver Shipping method. We cannot be held responsible for UPS errors, or other delays out of our control. (Please note: for urgent and extremely time-sensitive requests, please call or email a representative to ensure availability before submitting your order, as certain items marked 'available' can sometimes sell out in the same day.)


Tracking My Order

You can check shipment status by using the My Account link found on each page. 

Orders ship from our warehouse located in Bethlehem, PA.

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