Top

Customer Reviews

Overall Rating
4.92 out of 5
Based on 190 Ratings
Welcome To CI Nation!
Write A Review

Please note: reviews are posted periodically. Keep the cursing to a minimum and the content useful and we'll probably put it up — negative or positive. Just be aware, it might take up to 1 week to post. Correcting the innumerable spelling and grammar mistakes takes time. We're just trying to make you guys look smart, fair enough?

Verified Buyer
"I recently started really paying attention to what and how to really smoke a cigar. I mean I've been smoking cigars for the longest but never really took the time to really enjoy it until recently. I would go and get my cigars from Binny's but quickly found out that there are way more cigars out there then what they have. I enjoy Montecristo cigars and they only have 2 different kinds. I've ordered a variety of them from here and so far had no issues. I get them and put them in my humidor for a couple of days to get them right again and then enjoy them. Thanks CI!"
— Chris D.
Verified Buyer
"I got the Humidor from my best friend Mike he loves it. I was sent in good shape. Thank You."
— Lisa Z.
Verified Buyer
"Great customer service! Last week I must have inadvertently put my shipping address as my 2nd home and my cigars went there. I called to see what they could do and a gentleman helped me by sending my cigars to the correct address and retrieving the "lost" package. Above and beyond what I could have expected. Thanks for the help."
— RICHARD A.
Verified Buyer
"The best cigar prices I have seen. Some of them are absolutely ridiculous. But I'll take them...."
— Philip E.
Verified Buyer
"All in all a great place to buy your cigars. Just wish they used humidity packs in their shipments. Always need to let them rest for a couple weeks before smoking. I recommend buying more cigars at great prices and letting the new ones get some humidity into them first.... don’t blame me for the purchases to your significant other, I have my one to deal with 🤪"
— Happy P.
Verified Buyer
"Very satisfied with Cigars International!"
— Billy P.
Verified Buyer
"There are other places to buy cigars? No!"
— ARTHUR N.
Verified Buyer
"my brothers have been bugging me to get my own membership and did with a purchas of a humidor and 10 great cigars it was easy. HAPPY is what i am thanks"
— scott n.
Verified Buyer
"Great Cigars! I am an adventurer by nature so the samplers are a must for anyone who wants to try new things! Keep up the great work CI! Semper Fi!"
— Michael P.
Verified Buyer
"I really trust CI! You guys have never lead me wrong in searching for the best cigar. The descriptions are spot-on 99% of the time and the real reviews from the Verified Buyer community takes care of that remaining 1%. Thankful that I got connected with you guys and I intend to remain a faithful customer!"
— Kenneth S.
Verified Buyer
"the 5 for 5 is killer"
— John S.
Verified Buyer
"Quick delivery and great packaging! This is the best cigar site by far!"
— Matthew W.
Verified Buyer
"Try Nicaraguan cigars from cigars international Very good customer service faster delivery And best prices on semplers cigars"
— Vardan A.
Verified Buyer
"I had a problem with my CI Cigar of the Month Clubs in May and June going to my old address and being sent back to PA as undeliverable. I made a call and sent a message to CI's Customer Service department (Britany and Katie). By the end of the weekend, My July COMC was readdressed correctly and shipped, AND my May and June COMC packs were shipped to my correct address with expedited 3-Day UPS. Now THAT'S customer service! No excuses, only solutions! Thanks CI! Great Service, Great Prices, Great Selection, Great Deals... I'm in the CI Nation for life!"
— Matthew M.
Verified Buyer
"I came there looking to buy a Box of Arturo Fuente Hemingways and my first ever pipe and the service was excellent and the staff was excellent I would highly recommend anyone to come and buy a box of cigars from this company"
— Benjamin L.
Verified Buyer
"Orders are shipped fast so You don't have to wait to enjoy our cigars. Prices are great compared to other online shops. Items are well packaged and every order I have received arrived undamaged."
— James S.
Verified Buyer
"CI has the best prices, deals and variety compared to all others ... believe me ... I've tried 'em all. If top quality, extensive variety, better prices and fast service are important to you, CI should be the only place you need. Enjoy!"
— John F.
Verified Buyer
"I've only recently started smoking cigars. CI has the most diverse selection I have seen on the net or brick 'n mortar. I enjoy trying the different types, shapes and flavors. I've yet to settle on one particular cigar as I'm still trying different ones. The best thing about CI so far, is they have so many great deals, I can experience many different cigars without having to buy a whole box of 20. They always arrive in excellent condition and in a timely fashion. CI will always be my go to cigar shop."
— Damian B.
Verified Buyer
"I have only been on this journey for a few short months, but I have come to truly appreciate CI during that time. Your website has a wealth of great information for novices such as I who are just breaking into the world of cigars. I have learned much from "Cigar 101" and other postings on your website. One of your Starter Kits got me set up to properly store and care for cigars. Once I learned the critical basics of the cigar world I went on to find that when it comes to a great selection of cigars at good prices, CI leads all its competitors. Thanks for being a great resource for those of us in pursuit of fine cigars and accessories. The hunt for the perfect cigar is more enjoyable and less of a mystery with CI's assistance. Great service. And BTW, I love the wit your staff and contributors add to the mix. It makes for enjoyable reading and viewing while still giving us great info. CI is a great organization!"
— Harold J.
Verified Buyer
"Awesome selection, service and delivery!"
— Douglas D.
Verified Buyer
"I have been forced to take a second mortgage on my home since I found this website......thanks CI"
— Phil H.
Verified Buyer
"Love this place; orders are quick and correct. Best prices I've found to date. Living a few towns over probably helps but I'm sure it's the same for every location. Thanks C.I."
— Joe s.
Verified Buyer
"CI makes me feel sorry for the local retail shops. So, I stop in and buy one or two cigars from them once in a while just to keep their spirits up."
— Mark C.
Verified Buyer
"Started smoking cigars in the military 1986, now live close to a Native American smoke shop. Not sure why I have not explored the online shopping experience until recently. I can say that I have ordered from several different online cigar stores but Cigars International sells the highest quality products whether it's premium or inexpensive sticks they all come packaged very well and have been taken care of in the warehouse. Excellent customer service when I did have a problem "I believe it was delivery services fault not CI's" they replaced without hesitation or question. Keep up the good work gentlemen!!!"
— Scott L.
Verified Buyer
"I been with CI since 2007 and they are great company and also have excellent deals a lot of up coming new brands out rate levels. CI rocks!!!"
— stacey d.
Verified Buyer
"Well I dont know where to start alot of times I used to just come to this site to window shop. Well 5 years later I will say I am savvy Vet to the cigar game. I will say this site does an awesome job how each cigar has its story line even if it $1 to $30 sticks. You guys have been so awesome. I still support my Brick and Mortars, but CI is my go to all the time. I have even recommended guys/gals that are first timers to come purchase from here. My next step in this process is to come have a grand tour of the CI facility and humidor. I love you guys keep up the good work and I will always be a loyal fan and buyer."
— ENOCH B.
Verified Buyer
"It's good!"
— Spencer D.
Verified Buyer
"This is my 2nd order with CI. No problems, delivered without a hitch, and cigars were great!"
— Scott D.
Verified Buyer
"I have been enjoying different cigars through the samplers I had ordered. I had narrowed down to a few I really like. CI has the best selection and price I have seen. The order was shipped super fast! CI rocks!!!!"
— Ming K.
Verified Buyer
"99% of my cigars come from here, never had a problem. Shipping is *fast* and quite often a buddy and I will place an order together and split what we get just to try out something new. I must admit my favorite cigars are Gurkha, yeah I know some people knock them for the quantity they roll out, sorry guys I have not found better quality for the money. Given the reviews I have read if there is ever a challenge with any of my cigars I know I can call and get great customer service which is HUGE in my book. Keep up the good work!"
— STEVEN D.
Verified Buyer
"You guys rock, you never fail me and I think there is no other place to shop online!"
— Mike K.
"Just starting to get into cigars so Went to the store and bought a humidor starter kit. staff was very helpful in explaining things to me and helping me pick things out."
— Rui S.
Verified Buyer
"Just wanted to note, just dang right great. Period."
— Scott H.
"Well, I haven't ordered my own relatively decent cigar box or bundle before due to the fact that a $34.99 20-box of Churchill Bahua Blu Nicaragua cigars would cost more than double the amount CI would ever charge for a mid-level or lower end decent box of smokes. I am about to buy this box after trying one from the local mom and pop shop for 5 bucks. I was told this was the better choice for me and that Nicaragua cigars that are really made of only real Nicaraguan Tobaccos from one or three regions that are known to fill the best cigars. I bought a 20-box of Don Rafael Toro Maduros by Victor Sinclair. They were the best I've had until the even more affordable stogie I'll be ordering. I've only had cigars that aren't Phillies or Garcia Vega except for a few times before buying from CI. I don't regret my purchase as the price was right and I learned that medium bodied real completely Nicaraguan cigars are the most delicious and pack the right amount of punch for my taste. Thanks CI for being so fair with prices and those who can afford a few bucks more per cigar are going to find the best cigars on the market at prices they've never seen before for such highly rated cigars. I use a Bic honestly or a cheap torch lighter until it breaks but a Colibri Double Bladed Guillotine cutter is a must. There are sales here so keep looking for a deal. CI rocks."
— Nicholas F.
Verified Buyer
"I like the rhetoric. I've bought a few brands on write-up alone, the good, the bad, and the ugly. And, these guys have a sense of humor."
— Andrew C.
Verified Buyer
"Simple: CI has turned me into a "Cigar Junkie!" All I can say is THANKS! Next order is coming soon..."
— Jason C.
Verified Buyer
"Been a customer for years. The selection at CI is unmatched, the quality of the cigars top notch, and the accuracy and speed of service is tremendous! The prices for CI's products are excellent----you get what you pay for. Is there a reason to shop anywhere else? I enjoy the shopping experience with CI!"
— Jeff K.
Verified Buyer
"This is where I shop for my cigars. Period!!!"
— Michael P.
Verified Buyer
"When I ordered the humidor I was stoked, and I accidentally let an old address that was in my computer get entered into the shipping address, I was tracking my order and realized my humidor had been sent to an address I haven't lived at for years. I was heart broke and really pissed off that some lucky son of a gun had my order. Well I called CI's cust. care dept. Woah as me, and Nick made sure everything was ok, contacted UPS and they picked up the humidor and got it to me the next day. Nick went above and beyond to make sure my order got to me. Nick, to you I say, Thank You. To CI I say Thank You as well, your customer care dept. really does care, I'm impressed and will not get skinned by the local cigar shops again, my smokes from CI are fresher and always come sealed, i just put over 50 cigars in my humidor, all from CI and the humidor only dropped 2 % them bounced right back, in the past I got cigars locally thinking they would be fresher, well they dropped my humidor to 40% before I pulled them out. CI never fails me or my smoker friends."
— Jon M.
Verified Buyer
"I have researched the Big three online cigar retailers for several months. I decided to go with CI for my first order and I've never looked back. This is as good as it gets for selection, value, quality and especially customer service! The Make me an offer option is unIque to this company and it's not only a great way to save big bucks on top shelf smokes but it's fun and exciting haggling back and forth. Look, just set up your account and start shopping and see for yourself! Well done CI."
— Rickey H.