Help - Shipping Page
General Policies
- Cigars International does not sell products to anyone under the age of 21.
- Cigars International does not ship products to Utah or Hawaii.
- Shipping delivery times are estimates and are not guaranteed unless otherwise noted.
- Certain items, such as over-sized merchandise, may require additional shipping charges.
- Any such charges will be noted during the checkout process prior to submitting your order.
Sales Taxes
We are required to collect and remit sales tax in the following states. Remittance of any taxes on orders shipped outside of these states is the responsibility of the purchaser.
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Nebraska
- New Jersey
- New Mexico
- New York
- Nevada
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- Washington DC
- West Virginia
- Wisconsin
- Wyoming
State Excise Taxes
Certain states impose excise taxes on other tobacco products (primarily, cigars and pipe/loose tobacco) sold by online retailers. Cigars International collects excise taxes on your purchases as required by law. Please note that such excise taxes are in addition to applicable sales or use taxes, if any.
Colorado
Effective July 1, 2024, the State of Colorado is imposing an excise tax on the remote sale of other tobacco products to Colorado customers. For more details on the Colorado excise tax, please review here.
Illinois
Effective January 1, 2027, the State of Illinois is imposing an excise tax on the remote sale of other tobacco products to Illinois customers. For more details on the Illinois excise tax, please review here.
Indiana
Effective July 1, 2025, the State of Indiana is imposing an excise tax on the remote sale of other tobacco products to Indiana customers. For more details on the Indiana excise tax, please review here.
Maine
Effective January 5, 2026, the State of Maine is imposing an excise tax on the remote sale of other tobacco products (except smokeless tobacco) to Maine customers. For more details on the Maine excise tax, please review here.
Maryland
Effective October 1, 2019, the State of Maryland is imposing an excise tax on the remote sale of other tobacco products to Maryland customers. For more details on the Maryland Excise Tax, please review here.
Michigan
Effective January 1, 2022, the State of Michigan is imposing an excise tax on the remote sale of cigars to Michigan customers. For more details on the Michigan excise tax, please review here.
Nebraska
Effective January 1, 2027, the State of Nebraska is imposing an excise tax on the remote sale of cigars and pipe tobacco to Nebraska customers. For more details on the Nebraska excise tax, please review here.
Nevada
Effective January 1, 2026, the State of Nevada is imposing an excise tax on the remote sale of other tobacco products to Nevada customers. For more details on the Nevada excise tax, please review here.
North Carolina
Effective July 1, 2022, the State of North Carolina is imposing an excise tax on the remote sale of other tobacco products to North Carolina customers. For more details on the North Carolina excise tax, please review here.
Ohio
Effective July 1, 2025, the State of Ohio is imposing an Excise Tax on the remote sale of other tobacco products to Ohio customers. For more details on the Ohio Excise Tax, please review here.
Pennsylvania
The Commonwealth of Pennsylvania imposes an excise tax on pipe/loose tobacco and “small cigars” shipped to Pennsylvania customers. Rather than pass the entire excise tax on pipe/loose tobacco onto our customers, we will charge only 30 cents ($0.30) per ounce.
South Dakota
Effective January 1, 2022, the State of South Dakota is imposing an excise tax on the remote sale of cigars shipped to South Dakota customers. For more details on the South Dakota excise tax, please review here.
Virginia
Effective July 1, 2022, the Commonwealth of Virginia is imposing an excise tax on the remote sale of other tobacco products to Virginia customers. For more details on the Virginia excise tax, please review here.
Wisconsin
Effective January 1, 2025, the State of Wisconsin is imposing an excise tax on the remote sale of other tobacco products to Wisconsin customers. For more details on the Wisconsin excise tax, please review here.
Shipping Preferences
| Shipping Preference | Delivery Time | Price |
|---|---|---|
|
||
| Free Shipping1 | 8-12 Business Days | $0.00 |
| CI Saver Shipping2 | 2-6 Business Days | $8.99 |
| Basic Economy3 | 4-8 Business Days | $8.99 |
| UPS Ground | 1-5 Business Days | $10.99 |
| 3 Business Day | 3 Business Day Delivery | $12.99 |
| USPS Priority Mail4 | 2-3 Business Days | $13.99 |
| 2 Business Day | 2 Business Day Delivery | $17.99 |
| AK 2 Business Day | 2 Business Day Delivery | $24.99 |
| Next Business Day | Next Business Day Delivery | $28.99 |
| AK Next Business Day | Next Business Day Delivery | $38.99 |
| UPS Saturday | Saturday Delivery | $48.99 |
| AK Saturday Delivery | Saturday Delivery | $53.99 |
Delivery times are based off of the shipping order cutoff time and are subject to payment approval. All delivery times, except Saturday, are based on business days (Monday – Friday) and exclude holidays. Special considerations may incur additional delivery times; see our shipping terms for further details.
Please note – certain items would exclude you from selecting some of the methods above, please refer to items that have shipping constraints for more details.
Shipping Order Cutoff Time
Please consult the Estimated Delivery date in the cart for the most accurate information based on the shipping method you select. All in-stock orders received by 3PM EST, will ship same day.
Delivery Methods
- Free and Saver Shipping will be delivered via UPS and/or USPS. Delivery addresses must be able to receive packages from either carrier.
- Saturday, Next Day, 2 Day, 3 Day, and Ground will be delivered via UPS.
- Priority Mail is delivered via USPS.
PO Boxes, APO/FPO, US Territories
PO Boxes, APO/FPO addresses, and US Territories will ship via USPS and may incur additional delivery times. Upgrade options are not available.
HAZMAT items (such as Butane)
Due to FAA regulations, expedited services are not available. These items will ship via USPS Parcel Post and may incur additional delivery times.
Backordered Items
We’re all cigar enthusiasts here, right? We know the importance of getting you the cigar brands and sizes you know and love. But because the vast majority of the products we offer are handmade cigars, we occasionally encounter delays and out of stocks due to the agricultural and handmade nature of these products. In these cases, we make available the ability to ‘Backorder’ a product that is not currently in stock but expected to return to stock. If you are interested in placing a tentative order for one of these products while we await receipt from the manufacturer, we would be pleased to accept a backorder. Please note that we will never harge your credit card while you await fulfillment of a backorder. In the event we are unable to ship the backordered product, we will contact you and you will have the option to cancel the backorder or replace with an alternative item.
Oversized Items
These items will ship via ground/freight services and may incur additional delivery times. Delivery may not be available to PO Boxes, APO/FPO, and US Territories for certain items. Driver will deliver to the shipping address, but is not required to assist in moving the oversized item into the building, or with setup/unpacking.
Alaska
Expedited delivery options to Alaska are available for an additional charge. See shipping prices above for further information.
State Restrictions
California
While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to:
• Confirm your delivery of tobacco products by telephone call after 5PM (PT) the day prior to shipment
• Obtain the signature of a person 21 years of age or order before completing the delivery
Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California.
Colorado
Shipments to Colorado residents are subject to Total Retail Delivery Fees of $0.27 per sale. For additional details, go to: Retail Delivery Fee | Department of Revenue - Taxation
Connecticut
Due to Connecticut State Regulations, we do not ship the following products to Connecticut addresses:
• Small Cigars (Weighing 3lb per 1000 or less)
Delaware
While we require all purchasers to be over 21 years of age, Delaware’s Title 30 Chapter 53 requires us to:
• Receive and store age verification documents in order to sell a tobacco product to you. We have partnered with Veratad Age and Identity Verification Solutions to safely and securely store your information. This is a one-time process and the information will only be used to comply with your state’s requirements. Obtain the signature of a person 21 years of age or order before completing the deliveryNote, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to Delaware.
Hawaii
Due to Hawaii State Regulations, we do not ship any products to Hawaii addresses.
Maine
Due to Maine State Regulations, we do not ship the following products to Maine addresses:
• Cigars with Homogenized/HTL Wrappers
• Small Cigars (Weighing 3lb per 1000 or less)
• Pipe Tobacco
Maryland
Due to Maryland State Regulations, we do not ship the following products to Maryland addresses:
• Cigars with Homogenized/HTL Wrappers
• Small Cigars (Weighing 3lb per 1000 or less)
Massachusetts
Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.
Minnesota
Shipments to Minnesota residents are subject to a Retail Delivery Fee of $0.50 per sale on all orders that equal or exceed $100. For additional details, go to: Retail Delivery Fee | Minnesota Department of Revenue.
Montana
Due to Montana State Regulations, we do not ship the following products to Montana addresses:
• Filtered Cigars
Pennsylvania
Due to Pennsylvania State Regulations, we do not ship the following products to Pennsylvania addresses:
• Small Cigars (Weighing 4lb per 1000 or less) in carton packs, containing 20 to 25 sticks per pack.
South Dakota
Due to South Dakota regulations, we do not ship pipe/loose tobacco to South Dakota customers.
Utah
Due to Utah State Regulations, we do not ship any products to Utah addresses.
Vermont
Due to Vermont State Regulations, we do not ship the following products to Vermont addresses:
• Small Cigars (Weighing 4.5lb per 1000 or less)
Washington
Due to Washington State regulations, we cannot ship the following products to Washington addresses:
• Small Cigars (Weighing 3lb per 1000 or less)
• Pipe Tobacco
When Should I Expect My Order
We know you want your order yesterday, and we strive to be the fastest and most reliable shippers in the business. Shipping takes up to 8 business days from date of shipment (not including weekends or holidays).
For more urgent requests and for customers living on the West Coast, we offer Priority Mail, 2-DAY, 3-DAY, and OVERNIGHT options at a small additional charge (Click here for shipping rates).
Online inventory is updated regularly. If an item is not immediately available, it will ship the moment it becomes available by our Saver Shipping method. We cannot be held responsible for UPS errors, or other delays out of our control. (Please note: for urgent and extremely time-sensitive requests, please call or email a representative to ensure availability before submitting your order, as certain items marked 'available' can sometimes sell out in the same day.)
Tracking My Order
You can check shipment status by using the My Account link found on each page.
Orders ship from our warehouse located in Bethlehem, PA.