Your web browser is no longer supported.
Cigars International is commited to providing you with the best web experience possible. Please upgrade to a modern web browser.
Welcome. If you prefer to use the desktop site, click here or use the link at the bottom of the page.
FREE Moretti Churchill Quad-Flame Lighter with WEB orders over $99

Q & A for HUMI-CARE Crystal Gel Humidification

Shop Now

Question & Answer…

03/26/2013 How long should it take to bring the humidity in a 50 count humidor up to 70%? Longer than 24 hours? I seasoned two days before placing the jar. Did I wait too long? Only 44% after a day without being opened. And yes I added water to the jar as well.

by AM of Attleboro, MA
A: Sounds like you need to calibrate your hygrometer. 44% is awful low unless you have the humidor sitting on a hot air duct. Copy the following link below to learn how to calibrate: http://www.cigarsinternational.com/cigar-101/article/29/salt-test/
by Jeff K
Was this helpful?
Yes 4
No 1

03/27/2013 I was wondering how much water should be added to initially charge the crystals?

by SA of ELYRIA, OH
A: None, they come pre-filled. When they start to shrink to less than an inch from the bottom of the jar, add distilled water or cigar juice up to about a 1/2 inch below the top of the jar. Simple.
by Steve R
Was this helpful?
Yes 22
No 1

03/31/2013 I was wondering what the dimensions of the HUMI-CARE were? I just want to make sure it will fit in my humidor....Thanks!

by NB of PLATTSBURGH, NY
A: Diameter: 2.75" Height: 2.25"
by Jeff K
Was this helpful?
Yes 9
No 1

04/24/2013 Do I still need to use the built in humidifier (in my humidor) if I use these beads? Basically, what i am asking is if I can just stop maintaining the built in and add distilled water to these beads as necessary. Thanks!

by MS of New York, NY
A: No need to use the old humidifer anymore.
by Jeff K
Was this helpful?
Yes 12
No 0

05/20/2013 I have been using a propylene glycol solution with pretty good success. Is it a good idea to use it with the beads?

by EF of Crystal Lake, IL
A: I always recommend using propylene glycol with beads/crystals. However, beads/crystals do contain some propylene glycol already, so it is not necessary. If cost is not a concern I would keep using it. But distilled water will also get your across the finish line.
by Greeby
Was this helpful?
Yes 11
No 0

05/25/2013 So if I have a Humidor that holds up to 300 count, would I need to place 2 of these in it? Or will one suffice? I'm just wondering if 1 will be enough to keep the humidity in it and if not would 2 make it too much.

by WB of Yuma, AZ
A: I use 1 per 100 cigars. Start with 2.
by Jeff K
Was this helpful?
Yes 5
No 0

06/06/2013 Do I need to season my humidifier first before I place the Humi-Care jar in. Or do I place the jar in during the process of seasoning?

by WL of Avon, OH
A: If your humidor is new, always season before you do anything else. With that said, you can leave your jar in there if you would like. Some people do, some people don't. I always do just for good measure.
by Greeby
Was this helpful?
Yes 9
No 0

07/02/2013 I see that in the picture with the humidor, the crystals have the lid on. Is it better to leave the lid on or take the lid off?

by RA of PHOENIX, AZ
A: If you don't take the lid off, you've got nothing more than a paperweight (the picture showing the lid on is more for placement/size purposes of the jar).When you take the lid off, you'll see the holes/slits where the moisture is released. Some people keep their lids under the jar while in use. That way in case they need to seal it up, or store it for a while, they can. I just throw mine away, but the choice is yours.
by Greeby
Was this helpful?
Yes 8
No 0

07/03/2013 After I add distilled water am I supposed to put the black cover back on ?

by JA of Porter Ranch, CA
A: The black screw-on lid only goes on when the unit is not in use. Meaning, not in your humidor.
by Jeff K
Was this helpful?
Yes 9
No 0

07/11/2013 If my humidity is too high do I need to recharge the beads? Or do they only need recharging if my humidity is low? I've been pretty steady at 74-75 lately after always being at 70-72.

by AM of Attleboro, MA
A: Generally, you add water when humidity levels show signs of dropping, or the beads/crystals shrink. However, it is the summer time, and the outside air/air conditioning can be responsible for spikes and drops in humidity. If you find yours running higher, don't add as much distilled water as you usually do. Another large factor in humidity levels is how many cigars you have in your unit. A good rule of thumb is to keep your unit somewhere between a handful and a lot, but never packed to the gills or bone empty (this allows for circulation) Also, you might need to recalibrate your hygrometer. Copy this link for a brief tutorial on calibrating: http://www.cigarsinternational.com/cigar-101/article/29/salt-test/ There are always a lot of factors at play when maintaining humidity. If you still have questions, please contact customer service. We have plenty of people knowledgeable in this area.
by Greeby
Was this helpful?
Yes 4
No 0

07/11/2013 For a humidor with a tray up top, is it better to place the jar up on the tray? Or can it be placed underneath and work just as well?

by AM of Attleboro, MA
A: Some people will argue with one being the absolute correct answer. I've found both to work. However, the bottom is a bit larger and has more room for circulation. The top shelf is near the lid, and doesn't allow for circulation quite as well. I would stick with the bottom. Just don't pack your top shelf to the point where all the slits are covered, this prevents circulation.
by Greeby
Was this helpful?
Yes 15
No 0