Employment - Cigars International

FREE Don Pepin Garcia Trio 3-Cigar Sampler with orders over $125 click for details

Voted #1 Cigar Retailer

MY ACCOUNT

HELP

CI Customer Service is the best in the business. In-stock items ship same day plus we're here to help - live support, phone, fax, or email. Welcome to Cigar Country!

WELCOME [LOGIN / SIGNUP]

Shop By:

	Expand Cart	Item Total: $0.00
	0 items in your cart.

℠

Employment opportunities
Company Profile: Cigars International is a leading online & direct marketer of fine cigars, gifts, accessories, and more. A subsidiary of $2.3B Swedish Match AB, Cigars International is the fastest growing cigar company in the country -- come grow with us. Salary/Benefits: Cigars International offers a benefit package second to none in addition to our competitive base salary. Some key benefit offerings include: Comprehensive Health Care, Vision & Dental Plan Additional Supplemental Benefits Paid Vacation, Paid Time Off (PTO) days, Holidays 401(k) Retirement Saving Plan including a Company match
Click Here to download our employment application.
Job Title: Contact Center Inside Sales/Customer Service Representatives Reports to: Call Center Supervisor Primary responsibilities: Acts as the primary point of contact for customer orders, ensuring a timely and professional response to incoming customer calls/orders Answers incoming customer calls in a prompt and professional manner. Communicates effectively with customers to ensure accuracy and quality of customer account information and customer order data. Demonstrates the ability to effectively maneuver through appropriate system screens, utilize available department tools/information, requesting assistance as needed. With supervision and coaching, learn how to develop and ask open-ended questions and use effective listening skills to obtain information from the customer. Demonstrates cross-selling and up-selling skills, maximizing all sales opportunities. Effectively utilizes feedback from call monitoring to continuously improve performance in providing one to one service to the individual customer. Responsibilities/requirements subject to change based on business needs. May perform other related duties as required Experience needed: Ability to type 30 words per minute and perform data entry accurately. Working knowledge of Microsoft Office applications. Excellent customer service skills. Excellent communication skills (written and oral) with the ability to communicate effectively. Strong organizational skills and attention to detail sufficient to respond to call volumes that require quick analytical and supportive responses. Ability to retain information and utilize critical thinking skills. Ability to balance multiple work assignments and adapt to a changing work environment.
Mail to:	E-mail to:
Cigars International Human Resources Department/Sales.CSR 6771 Chrisphalt Drive Bath, PA 18014-8502	jobs@cigarsinternational.com
Job Title: Retail Store Associates Reports to: Management Team members We have an immediate need for or an outgoing, friendly, highly motivated individuals who can take control of their career and go beyond today's standards to provide our customers with the best shopping experience possible. In addition to our Historic Downtown Bethlehem Factory Outlet location, we expanded to a 2nd Lehigh Valley location, a 5,000 square foot superstore in Bethlehem Township (PA). Full and part time opportunities for Experienced and Entry level associates are available at both locations. Retail experience preferred but not required. This is an open environment that demands initiative and imagination from all team members. You will gain experience in all aspects of the business including but not limited to sales, merchandise presentation, in store events, customer service and all operational functions within the store location. Full-time Associates are benefit eligible.
Apply in person at our Corporate office:	E-mail to:
Cigars International 6771 Chrisphalt Drive Bath, PA 18014-8502	jobs@cigarsinternational.com
Warehouse Operations Roles
Receiver Objective: To count inbound inventory accurately yet quickly so that merchandise can be delivered into inventory within 24 hours of receipt. Must possess basic math skill, be able to lift 50 pounds on a continual basis and operate basic warehouse equipment.
Replenishment Objective: To put away new inventory into proper bin locations and overstock within 24 hours of counting. To pull down overstock and replenish bins so products can be available for the next work day. Must be able to operate stand-up lift, and lift 50 pounds on a continuous basis.
Sampler Maker/Assembler Objective: To create samplers in an accurate and timely manner as designated by management. Samplers must be accurately assembled in a neat manner and presentable for sale and delivery to our customers. Individuals must be very detailed oriented.
Order Layout Objective: To sort picked product and match it to the customer invoice efficiently and accurately. Order layout drives the tempo on the packing floor, so it is important that the employee has strong product recognition and pays close attention to detail.
Packer Objective: To pack individual customer orders efficiently in a manner that ensures no damage to the product inside the package as well as an above average package presentation upon delivery to our customers. Presentation is very important; it is our customers’ first impression of Cigars International.
Scanner Objective: To scan and affix shipping label to each package and place each package on correct pallet or bin for shipment.
Mail to:	E-mail to:
Cigars International Human Resources Department/Warehouse 6771 Chrisphalt Drive Bath, PA 18014-8502	jobs@cigarsinternational.com

NOTE: Cigars International does not sell cigars to anyone under the age of 21. Cigars International does not sell cigarettes of any kind. If you are under 21 years old, please do not enter our site.


Copyright © 1996-2009, Cigars International, 1-888-CIGAR-90 Contact Us \| Employment \| Site Map \| Privacy Policy \| Help \| feed