Human Resources Jobs

Human Resources. Oft described as the home of reckoning, where folks get hired and folks get fired. While true, it doesn’t tell the whole story here at Cigars International. Think of us as the architects of the workplace. Architects: as in designers, planners, creators, inventors and prime movers of the human assets strategy. The Human Resource Department is responsible for creating well-designed, safe, motivated, artistically pleasing, and economical structures for all of our associates at all levels of the organization. So what does all this mean? I honestly have no idea, but it sounds legit. Regardless, I do know this....we do hire and fire people. And if we schedule a meeting with you and you don’t know why, leave a big, empty box at your desk for our convenience. Thank you.

At CI, the Human Resource Department strongly believes in the VI Approach (Vanilla Ice Approach), which consists of two simple steps: 1.) “If there was a problem, yo I’ll solve it.” 2.) “Checkout the hook while my DJ revolves it.” To increase efficiency, and due to some pressure from our COO, we’ve reduced this industry-leading approach to one quick step (by promptly firing the DJ). This proves we’re agile in our strategies. In addition to solving problems, we provide affordable benefit packages, furnish organized development, encourage wellness, enhance employee motivation, and produce effective communication.

Blah. Blah. Blah - yawn. Bottom line: Through frequent water cooler pow-wows, uncomfortable yet affective invasions of personal space, extreme close-talking, and an inviting, open-door / close-minded policy, we keep the ‘employ’ in employee....unless you’re terrible at your job and we’re forced to remove you.

Employee Relations/Human Resources Generalist

Department: Human Resources
Location: Corporate Headquarters
Reports To: Human Resources Director
Primary Responsibilities:
  • Be able to provide Human Resources and Employee Relations services to a variety of client groups including: Accounting, Contact Center, Design, Distribution Center, Information Technology, Marketing, Merchandising & Purchasing and Retail.
  • Administer various human resource and safety plans and procedures for all company personnel
  • Assist with recruitment effort for all nonexempt personnel and the occasional exempt role
  • Conduct the new hire orientation
  • Assist with the benefits administration to include communicating benefit information to employees and working with third-party benefits administrator.
  • Assist the Accounting Department with the reconciliation of benefits invoices and status changes.
  • Serve as a resource to the Director of Human Resources, the various Management Team and the entire employee population providing prompt response and follow-through regarding questions, concerns, and issues in an accurate and confidential manner.
  • Maintain employee personnel records and process status changes in various database
  • Assist with bi-weekly payroll processing and weekly Staffing Services reporting and accurate invoice reconciliation.
  • Maintain reporting for various resources
  • Assist with Company Events both internal and external
  • Assist in evaluation of reports, decisions, and results of department in relation to established goals.
  • Maintain compliance with federal and state regulations concerning employment and safety.
  • Responsible for general administrative tasks as needed.
  • Perform other related duties as required and assigned.
Experience Needed:
  • A minimum of a Bachelor’s Degree and one to three years of experience in a Human Resources function with an exposure to Accounting or Accounting systems.
  • Experience and a thorough understanding and ability to explain benefit plans such as medical, 401k, etc.
  • Solid knowledge of Federal and State laws such as FMLA and ADA, and other requirements such as Workers Compensation and COBRA.
  • Experience in recruitment.
  • Experience in maintaining databases, specifically time management systems and processing payroll.
  • Proficiency using all programs in MS Office Suite.
  • Highly developed interpersonal skills and the ability to remain objective.
  • Able to communicate professionally, both orally and in writing.
  • Organizational skills, the ability to multi-task, high level of attention to detail, and the ability to solve problems.

Human Resources Operations Specialist

Department: Human Resources
Location: Corporate Headquarters
Reports To: Human Resources Director
Primary Responsibilities:
  • Evaluates ways to leverage the Human Resources/Human Assets (HR/HA) function’s collective resources and creates systems and processes to drive coordination of HR/HA transactional processes for consistency and effectiveness across entities.
  • Manages the HR/HA metrics generation and dissemination process.
  • Determines and supervises the HR/HA transactions and record-keeping functions across the Organization to insure HR information systems’ and electronic records integrity and consistency.
  • Consults with internal clients regarding the need for modification of HR information systems, reports, pay policies and practices, and job evaluation and design requests, and recommends the most effective approach based on market research/analysis and needs of the business.
  • In partnership with the functional HR/HA team and the entire organization; develops, implements, and administers compensation programs for the organization in cooperation with our strategic partner, the Accounting Department.
Experience Needed:
  • Four (4) to eight (8) years of HR/HA operations/specialist experience in HRIS administration, HR report generation and analyses, metric tracking, graphing, and trending
  • Ability to generate data and analyze same is a must with compensation (job descriptions, job evaluation, salary/wage budgeting processes, pay practices, and payroll procedures etc.) and Benefits experience
  • Knowledge of laws and regulations related to WC, FMLA, FLSA, Wage and Hour, I-9 and recordkeeping; licensure and certification tracking.
  • Able to work with a variety of computer applications at a high level of competence (i.e. HRIS systems, MS Excel, Word).
Education Requirements:

Bachelor’s degree in business, finance or human resources or related field, advanced degree preferred and/or SHRM certification (PHR or SPHR) or a Specialist certification or in lieu of extensive experience in a Human Resources Specialist function.


  • Trains/educates functional Team and organization for the understanding of practices and operational requirements
  • Facilitates interactive communication among functional team and organization to identify issues/concerns/opportunities before the organization is impacted
  • Responsible for HR data entry and transactional functions to ensure consistency and efficiency
  • Manages the implementation and operational effectiveness of system-wide HR projects, including advocacy of HR information system’s needs, reporting, and development.
  • In partnership with the Generalists recommend need, identifies implications, and presents case to various leaders for reclassification, re-grading, and market wage adjustments for positions
  • Partners and interacts with the appropriate functional Team member or various other functional Leaders/Managers/Supervisors/Employees
Compensation & Benefits:
  • In partnership with functional & organizational members determines compensation and benefit parameters for hiring, retention, reclassification, market adjustment, and in-grading across the organization.
  • Benefits administration/communications/reconciliation
  • Responsible for timely communication of compensation and benefits practice and parameter changes within their group.
  • Maintains an accurate and up to date job description repository for the organization within the job description system.
  • Conducts pay & benefit equity studies
  • Maintain, update Payroll date prior to Payroll Specialist processing Payroll.
  • Review & submit Payroll
  • Oversees the HR electronic records processes for the Group
  • Assists with or leads within the group a variety of compensation-related projects on an ad hoc basis
HR Operational Effectiveness
  • Recruiting support/administration
  • Oversee the invoicing for Human Resources
  • Determines the HR transactions and HR record-keeping requirements and processes
  • Conducts periodic HR data and recordkeeping audits to ensure accuracy, compliance, and consistency across Group
  • Coordinates with functional Team and organizational leaders to develop and disseminate HR metrics and dashboards
  • Continually improves HR reports design and generation
  • Oversees tracking and reporting for leadership across the organization, Occupational Health, performance management, and employee development
  • Oversees the HR electronic records processes
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