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Distribution Center Jobs

Not to gloat, but all the other departments wouldn’t exist without us. We’re a modest team of hard-working, rock-ribbed soldiers, but the fate of CI is in our hands. The Distribution Center is the red beating heart of the company. We’re the cornerstone, the mighty bedrock upon which CI stands. Think about it. We fulfill the orders, which includes order picking, packing, and shipping. We assemble countless samplers exactly as requested. We receive incoming product and replenish the inventory. Seriously folks, you won’t find some IT nocturnal venturing into the light to unload an inbound container. We’ve yet to see an anti-social Accountant on the packing line, helping over 7,200 packages go out the door, daily. And I’ll be damned if one of those lazy Merch dudes puts down a cigar to help assemble a single cigar sampler. Individually we’re freakin’ awesome. Together, we’re shaq diesel. The CI Distribution Center is akin to Vultron....over 100 strong working as a single, unrivaled unit to ensure the success of our daily output goal. We touch the very core of customer service through a wide variety of vital tasks to guarantee customer satisfaction and retention. As for humble? Pfft! We have humility in droves.

Distribution Center Roles

Department: Distribution Center
Location: Corporate Headquarters
Reports To: Warehouse Manager
Cigars International Distribution Center Receiver


Objective: To count inbound inventory accurately yet quickly so that merchandise can be delivered into inventory within 24 hours of receipt. Must possess basic math skill, be able to lift 50 pounds on a continual basis and operate basic warehouse equipment.

Cigars International Distribution Center Replenishment


Objective: To put away new inventory into proper bin locations and overstock within 24 hours of counting. To pull down overstock and replenish bins so products can be available for the next work day. Must be able to operate stand-up lift, and lift 50 pounds on a continuous basis.

Cigars International Distribution Center Sampler Maker/Assembler

Sampler Maker/Assembler

Objective: To create samplers in an accurate and timely manner as designated by management. Samplers must be accurately assembled in a neat manner and presentable for sale and delivery to our customers. Individuals must be very detailed oriented.

Cigars International Distribution Center Order Layout

Order Layout

Objective: To sort picked product and match it to the customer invoice efficiently and accurately. Order layout drives the tempo on the packing floor, so it is important that the employee has strong product recognition and pays close attention to detail.

Cigars International Distribution Center Packer


Objective: To pack individual customer orders efficiently in a manner that ensures no damage to the product inside the package as well as an above average package presentation upon delivery to our customers. Presentation is very important; it is our customers? first impression of Cigars International.

Cigars International Distribution Center Picker


Objective: To pick product for all customer orders within an acceptable timeframe accurately in order to meet daily fulfillment requirements for customers. Job requires walking for the entire shift, product recognition skills, pushing a pick cart that could weigh up to 25 pounds and keeping pick cart clean and orderly. Order picker is also responsible for maintaining a clean work environment in the pick area and for bringing any stock discrepancies or errors to the attention of management.

Inventory Control Manager

Department: Distribution Center
Location: Corporate Headquarters
Reports To: Warehouse Operations Manager

The Inventory Control Manager will play an important support role within the Distribution Center team. Under the direction of the Distribution Center Operations Manager, the Inventory Control Manager provides direction, leadership and supervision of all daily activities associated within designated warehouse work groups. This role has responsibility for supervising the Inventory Control, Counts and Sampler Assembly functions of the facility managing at least 20 hourly employees and is responsible for all aspects of inventory control, receiving, replenishment, sampler assembly, new associate training, and safety within the respective department.

The position necessitates excellent organizational skills and good verbal and written communication skills. Punctuality and good time management skills are necessary to meet deadlines, and a strong attention to detail.

Responsibilities/Essential Functions:

  • Maintains inventory cycle count and physical inventory programs.
  • Compiles, verifies and reports periodic statistical information to management.
  • Ensures compliance to inventory processes and procedures as well as compliance to contractual obligations.
  • Ability to write routine reports and correspondence.
  • Plans layout of inventory, warehouse, and other storage areas, considering turnover size, weight, and related factors of items stored.
  • Advises employees on care and preservation of items received, stored and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock and related problems.
  • Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial action to resolve discrepancies.
  • Determines work procedures, prepares work schedules, and expedites workflow.
  • Issues written and oral instructions to staff.
  • Studies and standardizes procedures to improve efficiency of subordinates.
  • Adjusts errors and complaints.
  • Assists in maintaining the physical properties of the warehouse.
  • Trains employees on all aspects of their job within operation.
  • Prepares work schedules and reacts quickly and effectively regarding unexpected labor needs.
  • Experienced in working with WMS systems preferably with Manhattan SCALE or comparable WMS.
  • Manages labor hours and payroll in electronic timekeeping system.
  • Supervises employees in department in accordance with the organization’s policies and applicable laws.
  • Supervises employees including: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team in their decision-making efforts.
  • Provides direction in discussing and creating development plans.
  • Provides input into succession planning process.
  • Aligns individual goals for self and others with work area/functional goals.
  • Builds confidence and respect of others through a positive and energizing style
  • Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles.
  • Resolves day-to-day or routine problems using defined processes.
  • Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence.
  • Effectively listens to and explains difficult issues to reach shared understanding and build alignment.


  • Bachelor’s degree preferred but not required.
  • 5+ years of experience in a comparable role in a high-volume distribution center.
  • Experience with all warehouse equipment including stand-up and sit down forklifts.
  • Ability to ensure that responsibilities of employees and initiatives within the facility are supported and implemented.
  • Experience coordinating hourly employees performing functions in the following areas: inventory control, receiving, replenishment and sampler building.
  • Dividing time between the various functions to ensure steady workflow and optimum productivity.
  • Reviewing productivity numbers and aligning responsibilities to meet organizational goals and shifting labor to meet work demands.
  • Fostering an environment of teamwork within the operation while developing employees to achieve their goals and objectives.
  • Conducting performance reviews, documenting employee issues and taking correction action when appropriate.
  • Facilitating daily team meetings with all employees to motivate, communicate priorities and objectives and provide other critical information.
  • Monitoring and managing overtime.
  • Ensuring the proper completion of housekeeping duties.
  • Maintain a safe and healthful working environment by promoting safety at all levels of the operation and conducting required training per OSHA standards.

Please send a cover letter outlining your interest in this opportunity along with salary expectations to Dave Myers, in Human Resources. Those not providing a cover letter will not be considered for this opportunity.